The Torah commands: Love your neighbor as yourself. (Leviticus 19:18)
And the Talmud weaves stories to illustrate the importance, and perhaps difficulty, in observing this command.
It is told that Rabbi Hillel was open to any question, and welcomed people with open arms. Rabbi Shammai, on the other hand, focused more on his books and a strict interpretation of the law.
Here is their story (Babylonian Talmud, Shabbat 31a).
One time two people made a bet about whether it was possible to anger Hillel. They shook hands and agreed on the amount: 400 zuzim. One Friday evening, as the rabbi was bathing and preparing for the start of Shabbat, the man stood at the entrance of Hillel’s house and in a demeaning manner said, “Who here is Hillel, who here is Hillel?” Hillel wrapped himself in a garment and went out to greet the man. He said, “My son, what do you seek?” He said, “I have a question to ask.” Hillel said, “Ask, my son, ask.” The man asked, “Why are the heads of Babylonians oval?” Given that Hillel was from Babylonia, he could have viewed this as an insult, but instead said, “My son, you have asked a significant question. The reason is because they do not have clever midwives. They do not know how to shape the child’s head at birth.”
Our hero gets an A for patience but unfortunately an F in science. This goes on and on. The man asking more and more ridiculous, and politically incorrect, questions. He finally stammers and says, “I have many more questions to ask, but I am afraid because you will certainly get angry.” Hillel responds: “All of the questions that you have to ask, ask them.” The man became angry and went to pay off the 400 zuzim bet.
Another time a gentile came before the two rabbis. The gentile first approached Shammai and said: “How many Torahs do you have?” He said to him: “Two, the Written Torah and the Oral Torah.” The gentile said to him: “With regard to the Written Torah, I believe you, but with regard to the Oral Torah, I do not believe you. Convert me on condition that you will teach me only the Written Torah.” Shammai scolded him and cast him out with shouts and reprimands.
The same gentile came before Hillel, who immediately converted him and began teaching him Torah. On the first day, he showed him the letters of the alphabet and said to him: “Alef, bet, gimmel, dalet.” The next day he reversed the order of the letters and told him that an alef is a tav and so on. The convert said to him: “But yesterday you did not tell me that.” Hillel said to him: “You see, it is impossible to learn what is written without relying on an oral tradition. Didn’t you rely on me? Therefore, you should also rely on my teaching with regard to the matter of the Oral Torah, and accept the interpretations that it contains.” Nothing can truly be understood without interpretation, nothing can fully be explained without a teacher. This is why we need the Oral Torah and the body of rabbinic works, most especially the Talmud and Midrash.
There was another incident involving another gentile who came before Shammai and said to him: “Convert me on condition that you teach me the entire Torah while I am standing on one foot.” Shammai pushed him away, swinging at him with a yardstick. The same gentile came before Hillel. He converted him and said to him: “What is hateful to you do not do to another; that is the entire Torah, all the rest is commentary. Now go and study.”
Years later these converts gathered together. They reflected on their experience and said, “Shammai’s impatience sought to drive us from the world; Hillel’s patience brought us beneath the wings of the Divine Presence.” Who knows where even the most seemingly ridiculous question might lead. If it serves as an entry to more learning, to a life of meaning then it is not demeaning of even the greatest of scholars.
True learning begins with a question.
The sages advise: A person should always be patient like Hillel and not impatient like Shammai.”
I have learned. There is a little of Hillel in each of us. There is a little of Shammai in all.
And the Torah continues to demand: Love your neighbor as yourself!